Program House provides a complement of services to support your organizational needs. Clients include corporate, educational, and other types of organizations whose operations are driven by the need for improved user and customer experience, and learning, knowledge, and content management. For more information, contact us at our address (below).

E-Learning Consulting

Consulting in the planning, design, and implementation of Web-based and other online environments for training, seminars, professional development, and customer/client education. These e-learning materials and environments can provide e-blended support for onsite delivery or they can be designed exclusively for online delivery. See more information below under the Learning Management category.

User/Customer Experience

Have you ever wanted to know what your prospective or current users or customers think and feel about your business – in the delivery of products and services and more importantly in the nature of the experience that they perceive?

If you were able to acquire this knowledge, how would you build upon it to optimize their experience and even find ways to reinvent it for their greater satisfaction?

The key to acquiring this knowledge is a specialized type of research that is rooted in an understanding of the “individual differences” of your user or customer needs, preferences, and expectations.

Building on that knowledge entails establishing a set of requirements to address these needs and conceiving (and testing) designs for improved user/customer experience.

Let Program House provide the research, design, and/or training to help your organization realize better user/customer experience along with corresponding brand loyalty and revenue generation.

Instructional Design and Information Architecture

Program House also provides consulting services in instructional design and information architecture to support the development of software, Web sites, or mediated learning environments. Any or all of the stages in user experience research and design are applied toward these goals.

Knowledge and Content Management

Consultation, design, and development of knowledge management for the creation, capture, codification, archiving, retrieval, sharing, and dissemination of organizational intellectual capital.

Program House specializes in the design and documentation of content across diverse media from print to the organizational intranet and Web. Content Management design, development, and training in popular CMS platforms, such as WordPress, Drupal, and Joomla. Traditional services in print and online documentation (user, systems, training, and marketing). Interactive multimedia and Internet/intranet systems for learning, knowledge acquisition, and knowledge sharing.

Learning Management

Online Training and Seminar Delivery

Program House provides easy-to-use, yet powerful course management systems that we customize for you to deliver any aspect of online training or seminar activities for small to mid-size groups - whether it is for a single event or multiple sessions. Click on Courses in the site menu or click on the following link to see an example of an online course management system to host your training or seminar. We can also help you setup these systems for online delivery within your organizational site.

With our e-learning consulting, production, and teaching services, we can help you convert existing materials or develop new content for delivery in a learner-friendly Web-based format. We can also train your trainers or seminar leaders in the use of course management system software and instructional techniques for optimizing online learning.

Online Course Design, Development, and Delivery

Program House designs, develops, and provides faculty/trainer support for online and onsite courses offered through educational institutions and other organizations.

University of Maryland University College - Teaching Ethics in Information Technology (IFSM 304) and taught Human Factors in Information Systems (IFSM 303) through the undergraduate Information Systems Management program at UMUC Online. Course Assessment Chair. 2010 UMUC Teaching Recognition Award recipient.

Faculty Excellence Interview at:

DeVry University - Emerging Educational Technology - Teaching this eCollege based online course for the Master of Science in Educational Technology (MSET) program.

New York University - Designed, developed, and delivered online and onsite courses in Content Management, Information Technology, Strategic Management of Technological Innovation, Knowledge Management, Information Architecture, Internet Technologies and Applications, and Supply Chain E-Commerce. Program House also designed and developed the (SCORM-compliant) online course in Information Security and Electronic Commerce.

University of Phoenix - Taught Exploration of Western Classical Music (ARTS340) and E-Business (EBUS400) online courses at the University of Phoenix Online. Also taught Internet and Distance Education Delivery (EDTC 555) in the Graduate Education program.

Adelphi University -Introduction to Management Information Systems - designed and developed this Blackboard based online course for the University College online program.

George Mason University- Educational Research in Technology (EDIT590) - this Blackboard based online course was taught through the The Graduate School of Education Instructional Technology (IT) program.

University of Delaware - E-Business Models for the New Economy - this WebCT based online course was designed, developed, and taught in the Professional and Continuing Studies program at UD Online.

Argosy University - Instructional Technology in Higher Education (E6337) and Instructional Technology in K-12 Education (E6336) - these IntraLearn and eCollege based online courses were designed, developed, and taught through the Graduate Education program at Argosy Online.

Baker College - Methods of Research (RES441) - this Blackboard based online course was designed, developed, and taught through the undergraduate Business Administration program at Baker Online.

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Updated as of August 24, 2014
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